Example MBA Degree Exam Questions

Question 1A leader cannot exert influence over others.

1. True
2. False

Correct AnswerChoice-2 / False

Question 2The features of leadership include:

1. Leadership is the use of non-coercive influence to shape the group or organization's goals, and motivate behavior towards the achievement of those goals.
2. It is a process in which you exert influence over others.
3. Leadership involves other people - employees or followers - who by the degree of their willingness to accept direction help to define the leader's status.
4. None of the above
5. All of the above

Correct AnswerChoice-5 / All of the above

Question 3Which of the following are the methods used by most successful managers to bring out the best from their subordinates?

1. Providing employees meaningful and interesting work.
2. Focusing on improving communication skills.
3. Not focusing on building the team
4. Option 1 and Option 2
5. All of the above

Correct AnswerChoice-4 / Option 1 and Option 2

Question 4Which of the following is INCORRECT regarding skills of a good leader?

1. A skilled leader has the ability to use power effectively and in a responsible manner
2. A skilled leader has the ability to understand the fact that money is the only motivation for people
3. A skilled leader has the ability to inspire
4. A skilled leader has the ability to behave in a manner that will develop a harmonious work culture
5. None of the above

Correct AnswerChoice-2 / A skilled leader has the ability to understand the fact that money is the only motivation for people

Question 5Which of the following could be used as a pillar for an individual's leadership competencies?

1. 360 degree feedback
2. Leadership skills training
3. Systemic process learning
4. Action learning
5. All of the above

Correct AnswerChoice-5 / All of the above

Question 6Understanding people at a fundamental level is one of the key leadership elements?

1. True
2. False

Correct AnswerChoice-1 / True

Question 7Which was one of the earliest Trait Theory of Leadership which actually dates back to the ancient Greeks and Romans?

1. Hollow Man
2. Great Man
3. Super Man
4. Big Man
5. None of the above

Correct AnswerChoice-2 / Great Man

Question 8Who was the prominent researcher/thinker who found that various researches have related some specific traits to leadership ability?

1. Albert Einstein
2. Peter Drucker
3. Ralph M. Stogdill
4. Walter Shewhart
5. None of the above

Correct AnswerChoice-3 / Ralph M. Stogdill

Question 9Adaptability, enthusiasm, aggressiveness and self-confidence are related to which type of leadership traits?

1. Physical Traits
2. Intelligence and ability traits
3. Social characteristics
4. Personality traits
5. None of the above

Correct AnswerChoice-4 / Personality traits

Question 10The autocratic leader tends to make decisions without involving subordinates, spells out work methods, provides workers very limited knowledge of goals, and sometimes gives negative feedback.

1. True
2. False

Correct AnswerChoice-1 / True

Question 1Which management thinker has given the following definition of management: 'The use of people and other resources to accomplish objectives.'?

1. Harold Koontz and Heinz Weihrich
2. E. Boone and David Kurtz
3. Dalton McFarland
4. Mary Parker Follet
5. None of the above

Correct AnswerChoice-2 / E. Boone and David Kurtz

Question 2The five basic functions of a manager as outlined by Henry Fayol are planning, organizing, staffing, leading and closing.

1. True
2. False

Correct AnswerChoice-2 / False

Question 3Productivity can be improved by:

1. producing more output with the same inputs
2. reducing inputs, but maintaining the same level of outputs
3. increasing outputs and reducing inputs, thereby, making the ratio more favorable
4. Only Option 1 and 2
5. All of the above

Correct AnswerChoice-5 / All of the above

Question 4The difference between efficiency and effectiveness is?

1. Effectiveness denotes the judicious use of resources, and efficiency refers to achievement of stated organizational objectives.
2. Effectiveness refers to achievement of stated organizational objectives while, efficiency denotes the judicious use of resources.
3. Effectiveness means "doing things right," while efficiency means "doing the right things".
4. Only option 2 and 3
5. None of the above

Correct AnswerChoice-2 / Effectiveness refers to achievement of stated organizational objectives while, efficiency denotes the judicious use of resources.

Question 5Which are the different categories developed by Henry Mintzberg related to managerial roles?

1. Interpersonal roles
2. Informational roles
3. Decisional roles
4. All of the above
5. None of the above

Correct AnswerChoice-4 / All of the above

Question 6Which are the managerial roles grouped under the section of Informational category?

1. Figurehead, Leader, Liaison
2. Entrepreneur, Disturbance Handler, Negotiator
3. Monitor, Disseminator, Spokesperson
4. Figurehead, Monitor, Entrepreneur
5. All of the above

Correct AnswerChoice-3 / Monitor, Disseminator, Spokesperson

Question 7In this type of managerial role (as defined by Henry Mintzberg), the manager decides who gets resources, scheduling, budgeting and setting priorities.

1. Negotiator
2. Resource Allocator
3. Disseminator
4. Liaison
5. Figurehead

Correct AnswerChoice-2 / Resource Allocator

Question 8In this type of managerial role (as defined by Henry Mintzberg), the manager is required to interact with people both within and outside the organization.

1. Negotiator
2. Resource Allocator
3. Disseminator
4. Liaison
5. Figurehead

Correct AnswerChoice-4 / Liaison

Question 9In this process, the manager decides the mission and objectives of the firm and take necessary steps to achieve the desired objectives.

1. Planning
2. Organizing
3. Staffing
4. Directing
5. Evaluating

Correct AnswerChoice-1 / Planning

Question 10Which are the steps involved in "Organizing"?

1. Determine which tasks are to be performed
2. Determine how tasks can best be combined into specific jobs
3. Determine how jobs can be grouped into various units
4. Option 1 and 2
5. All of the above

Correct AnswerChoice-5 / All of the above

Question 1Selling involves:

1. pushing the product in the market without any consideration for your customer's needs and wants
2. trying to make your customer want what the company has to offer
3. focus is on your product
4. focus is on your customer
5. Options 1, 2 and 3

Correct AnswerChoice-5 / Options 1, 2 and 3

Question 2A sales person can be regarded as "micro-marketer".

1. True
2. False

Correct AnswerChoice-1 / True

Question 3Goals of selling include:

1. Finding new prospects
2. Keeping the customer satisfied
3. Convincing the prospects to purchase rival company's products
4. Option 1, 2 and 3
5. Option 1 and 2

Correct AnswerChoice-5 / Option 1 and 2

Question 4Which of the following is incorrect:

1. Selling gives marketers the freedom to make adjustments in the promotional message to satisfy the information needs of customers.
2. Unlike advertising, publicity and sales promotion, it DOES NOT allow the marketers to target their promotional message.
3. It provides the marketer with more information about customer preferences and also serves as a means of obtaining feedback about the company and its products.
4. Selling facilitates a two way flow of information and improves interaction between the customer and your company.
5. The interaction between the salesperson and customers helps your company identify the strengths and weaknesses of new products. It helps your company take necessary corrective action.

Correct AnswerChoice-2 / Unlike advertising, publicity and sales promotion, it DOES NOT allow the marketers to target their promotional message.

Question 5The different types of sales persons include:

1. Order Takers
2. Order Getters
3. Support Personnel
4. Employee Support
5. Options 1, 2 and 3

Correct AnswerChoice-5 / Options 1, 2 and 3

Question 6These sales personnels are responsible for the growth of a company by getting orders from new customers and increasing sales from existing customers

1. Order Takers
2. Order Getters
3. Support Personnel
4. Employee Support
5. Options 1, 2 and 3

Correct AnswerChoice-2 / Order Getters

Question 7Arranging product displays, restocking the products, answering phone calls and taking orders is the responsibility of?

1. Order Takers
2. Order Getters
3. Support Personnel
4. Employee Support
5. None of the above

Correct AnswerChoice-1 / Order Takers

Question 8Order takers can be further classified as?

1. Inside Order Takers
2. Perimeter Order Takers
3. Field Order Takers
4. Option 1 and 3
5. All of the above

Correct AnswerChoice-4 / Option 1 and 3

Question 9Which of the following is NOT one of the steps of creative selling process by order getters?

1. Pre-customer contact
2. Initial contact
3. Handling objections
4. Providing Customer Service
5. Closing the sale

Correct AnswerChoice-4 / Providing Customer Service

Question 10Support personnel are usually involved in promoting the sale of business-to-customer (B2C) products.

1. True
2. False

Correct AnswerChoice-2 / False

Question 1Which of the following were the characteristics of personnel administration in 1980's?

1. Standardization
2. Consistency
3. Conformity
4. Flexibility
5. Option 1, 2 and 3

Correct AnswerChoice-5 / Option 1, 2 and 3

Question 2Human Resource Management deals with which dimension in Management?

1. Process
2. People
3. Technology
4. Others
5. None of the above

Correct AnswerChoice-2 / People

Question 3Which of the following are the functions of Human Resource Management?

1. Acquiring
2. Developing
3. Motivating
4. Retaining
5. All of the above

Correct AnswerChoice-5 / All of the above

Question 4Traditional approaches to personnel management emphasize command and control. These have now given way to which new approaches in Human Resource Management?

1. Freedom for employees
2. Employee Support
3. Command
4. All of the above
5. Option 1 and 2

Correct AnswerChoice-5 / Option 1 and 2

Question 5Which management thinker is considered as the father of Scientific Management Approach?

1. Elton Mayo
2. Frederick Taylor
3. F J Roethlisberger
4. John D Rockefeller
5. None of the above

Correct AnswerChoice-2 / Frederick Taylor

Question 6The concept of the "economic man" implied that a worker was basically motivated by?

1. Growth
2. Learning Opportunities
3. Economic Gain
4. Social Factors
5. Psychological factors

Correct AnswerChoice-3 / Economic Gain

Question 7Which of the following approaches discussed that productivity of employees was also affected by social and psychological factors. Feelings, emotions and sentiments of employees were greatly influenced by group relationships and management support?

1. Scientific Management Approach
2. Human Relations Approach
3. Human Resources Approach
4. All of the above
5. None of the above

Correct AnswerChoice-2 / Human Relations Approach

Question 8Which of the following is NOT a principle of Human Resources Approach?

1. Employees are assets to your organization. The time and resources employed in managing and developing them are an investment that your organization makes for better returns in the present and in the future.
2. Policies, programs and practices must cater to the needs of employees and should help them in their work and also in their personal development.
3. It is necessary to create and maintain a conducive work environment, to encourage the employees to develop and harness their knowledge and skills for the benefit of the organization.
4. All of the above
5. None of the above

Correct AnswerChoice-4 / All of the above

Question 9Planning, Organizing, Staffing, Directing and Controlling belong to which HRM Function?

1. Managerial Function
2. Operative Function
3. Sourcing Function
4. Finance Function
5. All of the above

Correct AnswerChoice-1 / Managerial Function

Question 10Identification of human resources, forecasting personnel needs, foreseeing the changes in employee attitudes and evolving effective ways of handling these changes are components of which managerial function in HRM?

1. Planning
2. Organizing
3. Staffing
4. Directing
5. Controlling

Correct AnswerChoice-1 / Planning

Question 1Why should a Finance Manager be involved in all financial matters of the organization?

1. Because finance manager needs to maintain his productivity
2. Because finance manager doesn't have any other work
3. Because all activities of the organization have financial implications.
4. Finance manager is ultimately responsible to manage every department of the organization
5. None of the above

Correct AnswerChoice-3 / Because all activities of the organization have financial implications.

Question 2Profits are partly distributed among the owners as dividends and partly recycled into the operations of the firm.

1. True
2. False

Correct AnswerChoice-1 / True

Question 3Which of the following situations describe that all the decisions taken by the various managers involves money?

1. R&D manager has to justify the money spent on research by coming up with new products and processes.
2. Materials manager should make efforts to reduce inventory so that the funds released could be put to more productive use.
3. Materials manager should also ensure that inventory of materials does not reach such a low level as to interrupt the production process.
4. Operations manager has to justify that his team is optimally productive and does not have buffer of resources.
5. All of the above.

Correct AnswerChoice-5 / All of the above.

Question 4For undertaking Financing Decisions, the finance manager liaises with?

1. Banks
2. Financial Institutions
3. Merchant banking agencies
4. Inviting public to subscribe to its fixed deposit
5. All of the above

Correct AnswerChoice-5 / All of the above

Question 5The Finance Manager would try to balance the advantages of having funds available with the costs and the loss of flexibility arising from the restrictive provisions of the loan contract.

1. True
2. False

Correct AnswerChoice-1 / True

Question 6Which of the following is NOT a function of the Finance Manager?

1. Deployment of Funds
2. Hiring Operational Manpower
3. Control Over the Use of Funds
4. Risk-return trade off
5. Option 1, 3 and 4

Correct AnswerChoice-5 / Option 1, 3 and 4

Question 7Which of the following are the tasks categorized under Financial Control of a Finance Manager?

1. Finance Manager sends frequent reports to the Managing Director.
2. Finance Manager also reports to the top management about the performance of individual departments.
3. Finance Manager has to procure funds from various sources per the requirement of the organization.
4. Finance Manager has to continuously monitor their use in order to ensure that procurement and deployment of funds proceeds according to plan.
5. All of the above

Correct AnswerChoice-5 / All of the above

Question 8Heavy "Debt Servicing" would allow surplus or profit available to the owners.

1. True
2. False

Correct AnswerChoice-2 / False

Question 9Which of the following are the key decisions of Marketing Manager which have financial implications?

1. Pricing related
2. Product related
3. Choice of product mix
4. Promotion related
5. All of the above

Correct AnswerChoice-5 / All of the above

Question 10Which of the following statements are NOT correct regarding Production-Finance Interface?

1. The equipments under the control of production manager need not be productively used
2. Idle time is minimized
3. Work stoppages in production are minimized
4. Production manager should carefully evaluate the decisions regarding make-or-buy, buy or lease, etc.
5. None of the above

Correct AnswerChoice-1 / The equipments under the control of production manager need not be productively used

Question 1The process of planning and executing the conception, pricing, promotion and distribution of ideas, goods and services to create exchanges that satisfy individual and organizational goals.

1. True
2. False

Correct AnswerChoice-1 / True

Question 2Which of the following is not a condition necessary for an exchange to take place?

1. At least one party must be involved
2. Each party must have something that interests the other.
3. The parties must involve themselves voluntarily and each party must consider the other desirable or at least acceptable to deal with.
4. Each party must be in a position to communicate and deliver the product.
5. Each party must be free to accept or reject any offer from the other party.

Correct AnswerChoice-1 / At least one party must be involved

Question 3Which of the following is not an example of "need"?

1. Food
2. Clothing
3. Shelter
4. Belongingness
5. Car

Correct AnswerChoice-5 / Car

Question 4The extent to which a product satisfies customer needs and wants is termed as?

1. Need
2. Want
3. Utility
4. Marketing
5. Sales

Correct AnswerChoice-3 / Utility

Question 5A pizza maker uses dough, cheese, spices and other ingredients to make a pizza. This example refers to which type of utility?

1. Form Utility
2. Time Utility
3. Place Utility
4. Possession Utility
5. None of the above

Correct AnswerChoice-1 / Form Utility

Question 6Computer based trainings have eliminated the need for individuals to attend the training programs at a particular time. They can attend these trainings at any time per their availability. This example refers to which type of utility?

1. Form Utility
2. Time Utility
3. Place Utility
4. Possession Utility
5. None of the above

Correct AnswerChoice-2 / Time Utility

Question 7Websites such as Amazon, Dell and others provide products/services at the door-step of the customer. This example refers to which type of utility?

1. Form Utility
2. Time Utility
3. Place Utility
4. Possession Utility
5. None of the above

Correct AnswerChoice-3 / Place Utility

Question 8This utility allows a buyer to use the product as he wishes. It is the value that a buyer obtains from the product.

1. Form Utility
2. Time Utility
3. Place Utility
4. Possession Utility
5. None of the above

Correct AnswerChoice-4 / Possession Utility

Question 9Businesses have gone through which of the following stages of marketing over the years?

1. Production Era
2. Industrial Revolution
3. Sales Era
4. Marketing Era
5. Option 1, 2 and 4

Correct AnswerChoice-5 / Option 1, 2 and 4

Question 10This era continued till late 1920's. Say's law - supply creates its own demand - is truly applicable in this era.

1. Production Era
2. Industrial Revolution
3. Sales Era
4. Marketing Era
5. Option 1, 2 and 4

Correct AnswerChoice-1 / Production Era

Question 1One of the reasons for corporate mortality is excessive focus on the present and ignoring or paying little attention to the future and its challenges.

1. True
2. False

Correct AnswerChoice-1 / True

Question 2In strategic management, the manager deals with ____________?

1. issues of staying perpetually successful.
2. how a firm utilizes its capabilities to counter or pre-empt competitive moves.
3. succeeding in the dynamic marketplace.
4. All of the above
5. None of the above

Correct AnswerChoice-4 / All of the above

Question 3As described in the book, "Competing for the Future", how much time does American senior managers generally spend thinking and planning for the future?

1. 10%
2. 30%
3. 3%
4. 45%
5. None of the above

Correct AnswerChoice-3 / 3%

Question 4Which of the following are success strategies used by organizations today?

1. Attack Strength
2. Attack Weakness
3. Compromise
4. Option 1 and 2
5. None of the above

Correct AnswerChoice-4 / Option 1 and 2

Question 5According to Ansoff, acquisitions based on rational strategy fared better than those that were based on opportunistic decisions.

1. True
2. False

Correct AnswerChoice-1 / True

Question 6Which of the following is NOT the key elements of Ansoff's paradigm?

1. All the firms have the same formula
2. The level of turbulence in the environment determines the strategy required for the success of your firm.
3. The aggressiveness of the strategy should be aligned with the turbulence in the environment to optimize your firm's success.
4. The management's capabilities should be aligned with the environment to optimize your firm's success.
5. Internal capability variables, that is, cognitive, psychological, political, anthropological, and sociological variables, all jointly determine your firm's success.

Correct AnswerChoice-1 / All the firms have the same formula

Question 7The product/market grid that depicts the four growth strategies - market penetration, product development, market development and diversification are proposed by which management thinker?

1. Henry Mintzberg
2. Peter Drucker
3. Michael Porter
4. Igor Ansoff
5. None of the above

Correct AnswerChoice-4 / Igor Ansoff

Question 8The term "crafting strategy" where a parallel is drawn between a craftsman, potter, and a manager who is crafting a strategy, is developed by which management thinker?

1. Henry Mintzberg
2. Peter Drucker
3. Michael Porter
4. Igor Ansoff
5. None of the above

Correct AnswerChoice-1 / Henry Mintzberg

Question 9According to Mintzberg, strategies are only plans for the future and does not involve any patterns from the past.

1. True
2. False

Correct AnswerChoice-2 / False

Question 10In Management By Objectives (MBO), the focus of managers is shifted from processes to _____________?

1. People
2. Technology
3. Goals
4. All of the above
5. None of the above

Correct AnswerChoice-3 / Goals

Question 1Which of the following is the first step in the process of acquiring and retaining human resources for an organization?

1. Job Description
2. Recruitment
3. Job Analysis
4. Induction
5. None of the above

Correct AnswerChoice-2 / Recruitment

Question 2Which of the following thinkers define recruitment as "the process of seeking and attracting a pool of people from which qualified candidates for job vacancies can be chosen."

1. Byers and Rue
2. Edwin B. Flippo
3. Peter Drucker
4. Michael Porter
5. None of the above

Correct AnswerChoice-1 / Byers and Rue

Question 3Recruitment is the process of training individuals to perform better in their respective jobs.

1. True
2. False

Correct AnswerChoice-2 / False

Question 4Which of the following is NOT an organizational factor that effects recruitment if an organization?

1. Reputation of an organization
2. Organizational culture and attitude of its management towards employees
3. Geographical location of vacant positions
4. The number of resources allocated to determine success of a recruitment drive
5. The availability of cafeteria in the organization

Correct AnswerChoice-5 / The availability of cafeteria in the organization

Question 5Which of the following are two critical factors that effect recruitment in an organization?

1. Organizational Factors
2. Environmental Factors
3. Safety Factors
4. Option 1 and 2
5. All of the above

Correct AnswerChoice-4 / Option 1 and 2

Question 6Situation in the labor market; stage of development of the industry to which an organization belongs to; culture, social attitudes and beliefs of people; are examples of which of the following factors that effect recruitment?

1. Reputation of an organization
2. Organizational culture and attitude of its management towards employees
3. Geographical location of vacant positions
4. Environmental Factors
5. None of the above

Correct AnswerChoice-4 / Environmental Factors

Question 7Which of the following are examples of a good recruitment policy?

1. It complies with government policies on hiring.
2. It provides optimum employment security and avoids frequent lay-offs or lost-time
3. It does not portray to the candidate's the management interest in their development
4. Option 1 and 2
5. All of the above

Correct AnswerChoice-4 / Option 1 and 2

Question 8A good recruitment policy does not prevents the formation of cliques (small exclusive groups) which result in employing the members of the same household or community in your organization.

1. True
2. False

Correct AnswerChoice-2 / False

Question 9Which of the following does NOT constitute a good recruitment policy?

1. It reflects the social commitment of your organization by employing handicapped people and other underprivileged people of the society whenever there is a possibility of job fit.
2. It is not in alignment with the objectives and people-policies of your organization.
3. It is flexible enough to accommodate changes in your organization.
4. Is designed in such a way that it ensures long-term employment opportunities for its employees.
5. Stresses and reflects the importance of job analysis.

Correct AnswerChoice-2 / It is not in alignment with the objectives and people-policies of your organization.

Question 10Which of the following are the factors that help identify which source of recruitment can be adopted by an organization?

1. Level of position
2. Number of people required
3. Time available
4. Funds allocated
5. All of the above

Correct AnswerChoice-5 / All of the above